Managed IT Services

Reliable, proactive IT operations so your teams can focus on the business. Hanley Tech runs your help desk, infrastructure and endpoints — and keeps the lights on.

A tech-business consultant named Charles explains a data chart on a large display to a colleague at a professional confere...
Services we deliver

Help desk support

A single, responsive team for end-user incidents and requests.

Remote monitoring and management

24/7 health monitoring across servers, networks and endpoints.

Infrastructure support

Servers, virtualisation, storage and on-premise systems kept current and stable.

Endpoint management

Provisioning, patching, security baselines and asset tracking.

Backup and disaster recovery

Tested backups, DR runbooks and recovery objectives that match the business.

Cloud administration

Microsoft 365, Azure and Google Workspace administration and optimisation.

Network management

LAN, WAN, Wi-Fi and connectivity monitored and supported as one service.

Technology consulting

Architecture, modernisation and roadmap support for IT leadership.

What this gets you

Reliability

Standardised builds, patching and monitoring reduce variance and outages.

Reduced downtime

Issues are detected and resolved before they reach end users wherever possible.

Operational continuity

Backup, DR and change management built into every engagement.

Proactive support

A managed service, not a break-fix call list.

Scalable IT operations

Capacity flexes as your organisation grows or contracts.

Engagement models
  • Fully managed — Hanley Tech operates your IT end to end
  • Co-managed — we extend your in-house IT team for specific functions
  • Project-based — discrete deployments, migrations and rollouts