Help desk support
A single, responsive team for end-user incidents and requests.
Remote monitoring and management
24/7 health monitoring across servers, networks and endpoints.
Infrastructure support
Servers, virtualisation, storage and on-premise systems kept current and stable.
Endpoint management
Provisioning, patching, security baselines and asset tracking.
Backup and disaster recovery
Tested backups, DR runbooks and recovery objectives that match the business.
Cloud administration
Microsoft 365, Azure and Google Workspace administration and optimisation.
Network management
LAN, WAN, Wi-Fi and connectivity monitored and supported as one service.
Technology consulting
Architecture, modernisation and roadmap support for IT leadership.
Reliability
Standardised builds, patching and monitoring reduce variance and outages.
Reduced downtime
Issues are detected and resolved before they reach end users wherever possible.
Operational continuity
Backup, DR and change management built into every engagement.
Proactive support
A managed service, not a break-fix call list.
Scalable IT operations
Capacity flexes as your organisation grows or contracts.
- Fully managed — Hanley Tech operates your IT end to end
- Co-managed — we extend your in-house IT team for specific functions
- Project-based — discrete deployments, migrations and rollouts