Privacy Policy
Effective date: 1 November 2025
This Privacy Policy explains how HANLEY TECH (PTY) LTD ("Hanley Tech", "we", "us") collects, uses and protects information you provide when you visit our website at hanleytech.com or engage with our services. Protecting your private information is a priority for us.
Information we collect
We may collect personally identifiable information that you voluntarily provide, including: first and last name, business address, email address, phone number, employer and job title. We may also collect anonymous demographic information such as country and region. We do not collect any personal information about you unless you voluntarily provide it.
You may need to provide information when you (a) register for an account or service; (b) request a quote, demo or consultation; (c) sign up to receive updates or service announcements; (d) submit an enquiry through our contact channels; or (e) provide payment information for a contracted service.
How we use your information
Hanley Tech uses your information to operate the website, deliver the services you have requested, respond to your enquiries, and — with your consent — keep you informed about products, services and offerings that may be of interest. We may also use information to improve our services and to fulfil our contractual, regulatory and operational obligations.
Sharing information with third parties
Hanley Tech does not sell, rent or lease our customer lists to third parties. We may share information with trusted service providers who assist us with statistical analysis, communications, customer support, hosting and delivery — and only to the extent required to deliver the relevant service. All such third parties are prohibited from using your personal information for any purpose other than providing those services.
We may disclose personal information without notice if required to do so by law or in good-faith belief that such action is necessary to (a) comply with the law or legal process; (b) protect and defend the rights or property of Hanley Tech; or (c) protect the safety of users of our services or the public.
Tracking and automatically collected information
We may keep track of which pages on hanleytech.com our visitors view in order to understand which services are most relevant. Some information about your device and browser — including IP address, browser type, domain name, access time and referring website address — may be collected automatically. This is used to maintain service quality and to provide aggregated usage statistics. It is not linked to personally identifiable information.
Cookies and similar technologies
Our website uses cookies and similar technologies to deliver core functionality, remember preferences, and measure how the site is used. You can manage cookies through your browser settings. Disabling cookies may limit certain features.
Links to other sites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before sharing information.
Security of personal information
Where personal information is transmitted, we use encryption such as TLS to protect the data in transit. Hanley Tech also implements administrative and technical safeguards to protect against unauthorised access, alteration or disclosure. However, no transmission over the Internet or any wireless network can be guaranteed to be one hundred percent secure, and you provide information at your own risk.
Your rights
Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you have the right to access, correct, update or request the deletion of personal information we hold about you. We may decline to fulfil a deletion request where we are required to retain information to:
- complete a transaction or fulfil a contract you entered into with us;
- detect, prevent or respond to security incidents or fraudulent activity;
- debug to identify and repair errors that impair existing functionality;
- comply with our legal, regulatory or accounting obligations; or
- retain the information for internal uses that are reasonably aligned with the context in which it was collected.
Children under thirteen
Hanley Tech does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under eighteen, you must have permission from a parent or guardian before submitting any personal information.
Email communications
We may contact you by email regarding service announcements, scheduled maintenance, contract updates, surveys or — where you have consented — promotional information. You may opt out of non-essential communications at any time by following the unsubscribe instructions in any such email or by contacting us directly.
External data storage
Some of the information we collect may be stored on infrastructure provided by reputable third-party hosting providers, including those operating data centres outside South Africa. Where this is the case, we take reasonable steps to ensure appropriate safeguards are in place.
Changes to this Privacy Policy
Hanley Tech reserves the right to update this Privacy Policy from time to time. Material changes will be communicated through a notice on this page or, where appropriate, by direct email. Your continued use of our website and services after a change indicates acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
HANLEY TECH (PTY) LTD141 Witch Hazel Ave, 3C Hazel Close, Techno Park
Centurion 0157, South Africa
Phone: +27 (0) 12 534 3687
Web: hanleytech.com